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| Customer Reviews: | | Average Customer Review: ( 248 customer reviews )
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Most Helpful Customer Reviews
799 of 803 found the following review helpful:
 returned for basic model Aug 12, 2003
I heavily researched before buying this model. I was attracted by the heater and turbo brush, and I read many positive reviews. It works great on carpet cleaning, however, within three uses the trigger 'jammed up.' When I took it to a Bissell repair shop (a very reputable vacumn repair shop) I was told that the cleaner burns onto the heater each time it's used, causing it to stop spraying. He recommended that it be flushed through with hot water after each use and stored without the fill/empty canisters. Otherwise, it would continue to break. He also said that the heater only adds about 10 degrees so it's a minimal benefit. He strongly encouraged me to return the model for a basic unit (1400) which is ... cheaper. He repairs all brands and encouraged me to purchase the Hoover SteamVac Jr. instead. He rairly encounters problems with their model, but sees many Bissells.
I purchased one and have used it once. I really love it. It works as well as the Bissell (both clean extremely well) but is easier to operate. I no longer have to 'flush' the system each time I use it (who has time for that?). With two little ones, purchasing a portable steam cleaner is a must; Bissell and Hoover make excellent choices (but stay away from the heater units)
I hope this is helpful.
150 of 154 found the following review helpful:
 Great for old and new pet stains Dec 31, 2002
By T. Sullivan
Before I got this carpet cleaner, I bought the cordless Bissell Spot Lifter. I sent the Spot Lifter back because it would work only 5 minutes before you had to recharge the battery (12 hours). Even though Little Green isn't cordless, it is small and lightweight and works incredibly well.
We had old pet stains on our cream colored carpeting and since we got the Little Green, we've been able to get all of them up from the carpet. Whenever our dog creates other messes, we're able to take the cleaner out right away and clean it up without having to go through too many steps to get the Little Green ready for use. I would recommend this to anyone, especially those with pets and small children -- I don't know why I didn't get this months before -- its made a huge difference in the look of our carpet and well worth the price.
72 of 73 found the following review helpful:
 Don't throw it out! Feb 21, 2006
By Particular Consumer
"Beth"
As others have stated - it works well when it works. I was really happy with the way it cleaned. I especially liked the turbo brush. But when I went to use it for only the second time the sprayer wouldn't work - a frequent complaint I understand. You don't have to be particularly handy to fix it. You need a screw driver, a pair of pliers and a paper clip. Unplug the machine. Take the four screws from the top out. Pull the top up. Underneath you will see a black box with 4 screws - undo. Underneath the cover is heater box. Lift up and undo the 5 screws on the bottom. You will see what is causing the problem. You don't need to disconnect the wires. Release the clamps holding the plastic tubes with the pliers and gently remove the tubes. Use the paper clip, opened, to clean out the holes in the heater. It did not take long at all.
45 of 45 found the following review helpful:
Problems with clogged heaters and jets Dec 10, 2004
By Paul Vail
"afterhoursconsulting.org"
Folks, it isn't so much a design flaw, rather its as much a problem with the chemistry. Jets only get clogged if soap solutions are too concentrated, the water used is dirty, or some chemistry conspires to build up lime or sludge.
I have a proheat clearview upright... used it for over 3 years now. Noticed the spray wasn't as zippy for the past two years as I seemed to recall when we first bought it. Tonight, it wouldn't spray at all. Thought: bad belt, but the belt was fine. Thought: clogged sprayers (these are a bit larger than on your model), but they both were fine. Traced the lack of pressure all the way to the heater block in the neck of the beast. Called Bissell and a really nice rep kindly told me they aren't allowed to sell me that heater block. Something about insurance (blame your neighbors who are all to happy to sue at the drop of a hat -- none of us here are that shallow, are we?)
Anyway -- one of you told the story of the repair guy taking the heater apart. I never would have thought they made the thing servicable -- but sure enough! I removed the heater carefully, marking all of the wire colors and which hose was which, flipped it over to find 7 screws holding a bottom plate. Carefully removed them so as not to damage the silicon seal or the 5 littel o-rings, took a toothbrush and scrubbed the soap goo out of the channels... one of the nozzles was choked closed, but a pipe cleaner and some patience got it looking nearly new. Carefully screwed it back together, tightening evenly -- rebuilt the beast and it's cleaning like it hasn't in years. Probably piss off Bissell service shops by telling this, but maybe the handier of you will benefit.
61 of 65 found the following review helpful:
It brought my husband to his knees Sep 19, 2002
By Perspicacity Penn
My husband is not the "chore type" so when he came home with this machine and set it up, I assumed he would leave it for me to do the actual work of cleaning up the many spots on our carpet. Imagine my surprise when he spent the next hour on his knees searching out every little stain and spill he could find in our four bedroom house -- and attacking it. It truly is satisfying to see those stains disappear (even the oldest ones) with so little effort. For some time, I had been loath to call the carpet cleaners, since all they really do is pitch unwanted services, and, since their last visit, we had owned two dogs in rapid succession. You can imagine. Then there was the miracle it worked on the carpet areas of my minivan that aren't covered by mats. It even got the red drink up. I'm sold!
See all 248 customer reviews on Amazon.com
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