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| Customer Reviews: | | Average Customer Review: ( 58 customer reviews )
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Most Helpful Customer Reviews
41 of 45 found the following review helpful:
 JUNK Jan 19, 2009
By Cold in Illinois
I purchased two of these heaters. One of them is still working but the temperature up and down didn't work out of the box. The other one worked fine for 3 months and then it started sparking. I contacted the company and they sent a new one after I mailed them $12. The replacement arrived today and IT DOESN'T get warm at all. I tried to call the company and for every extension I called I got no answer. I am now waiting for a phone or email response. I am very upset with these heaters. I wouldn't but one!
105 of 123 found the following review helpful:
Poor product Dec 17, 2007
By Larik Dee
"Larik"
The 1000W version of this product worked great at first, but over time, this particular product line of Soleus Air Micathermic heaters will lose their ability to heat over time. Advertised at 1000 Watts, now, after 1 year, is 478 Watts, and loses wattage each day it's used. This means it's outputting less and less heat. I'm sure that this 1500 Watt version will produce the same results over time.
I submitted a claim to Soleus Air and they have not resolved the problem - they only gave some explanation thinking they were right, but I sent them more details of the problem and they have not responded for over 1 month. Looking up my case number on their site, they consider this case resolved. It is not.
This is product is faulty and you won't get any reimbursements, so be careful, and buy a different brand, or a different heating technology like ceramic.
I will not ever buy a Soleus Air product again - I do not want to support their company in producing poor quality products with poor customer support.
27 of 29 found the following review helpful:
 Not a bad little heater - don't expect a furnace! Dec 12, 2008
By D. Healy
"the king"
Ok, been using this heater for the last 2 months to heat a bedroom.
pros:-
nicely styled, remote control works well, timer, ECO mode - all good, will warm a large bedroom over about 30 mins
cons:-
the function and display could be better designes, takes a while to heat up, no way to turn off the LED display (glows all night), beeps when it turns off timer (can wake you up..!)
10 of 10 found the following review helpful:
 GREAT HEATER Oct 25, 2010
By Julie Baker
I bought this heater Dec 2009, off of Newegg, and when I received it, it was not working. I called Soleus customer service and they promptly sent a replacement. That one was damaged in shipping, and Soleus sent another one to me. This one finally worked, and great at that. I then bought two more of the white versions, and I used them all winter long. I live in a 4 room apartment, not very big, and used them to hear my entire apartment for all winter long, and they have been fantastic! I have electric heat anyways, and these worked better for me, and even my electric bill was a little less compared to the previous winter that I did not have them. Now I am going on to my second winter with them, and I am even buying one for my brother as a gift.
9 of 10 found the following review helpful:
Fantastic Mica Heater May 06, 2010
By Donald R. Estok
"DocWan"
This is a fantastic room heater !
I looked on the INET for an electronic heater, as I was tired of oil filled or infrared room heaters. I heard that electronic heaters were very efficient and actually warmed the space. I was not mislead.
This heater has a thermostat that keeps the temperature very stable. It is also digital and has a readout that shows the current temperature. The best part, is that it has a remote control... you can set it from across the room. Very nice.
I cannot imagine a better product for me, than the flat panel Micathermic heater from Soleus.
See all 58 customer reviews on Amazon.com
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