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HomeHome AppliancesWine CoolersVinotemp VT12TEDi Wine Cooler With a Temperature Range of 5066 Degrees F |
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| Customer Reviews: | | Average Customer Review: ( 7 customer reviews )
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Most Helpful Customer Reviews
2 of 2 found the following review helpful:
1 Year and Busted! Jun 10, 2010
By MDMom
I had a Kitchen Aid countertop wine cooler which lasted less than one year. After researching all of the top selling 8+ bottle countertop versions, I purchased the Vinotemp from Costco. It lasted 18 months and stopped chilling. Since I regularly cleaned the fan and vent; I contacted Vinotemp. As the previous review states, they recommended purchasing a new control board. I spent $45 for the board including shipping and installed only to have the entire unit fail to reach any temperature below 79 degrees. It is my understanding that countertop coolers typically last 12-24 months due to the built-in obsolescence of the cooling units. I would not buy this size again and suggest investing in the built-in.
2 of 2 found the following review helpful:
 Absolute Trash May 06, 2010
By Donald Walker
It will work reasonably well for about 4 months to a year or so and then it will break and the company will do nothing to help you fix it, except offer to sell you an expensive replacement board that is just as defective as the one that just broke. Do a bit of research and do not buy this. I've had two of them after being able to return my first to Costco for a replacement. Second broke just like the first did. If you insist on buying this, you will be replacing it every year.
1 of 1 found the following review helpful:
Do Not Buy Jun 17, 2011
By LoveMyWine
Received this wine cooler as a wedding gift - within 2 years had same issues as others report - and when contacted the company all they said was "you need to buy a replacement control board" and "we cannot guarantee this will solve the problem" which with shipping costs $45. I could purchase a better, more reliable unit for just over $100 and seems silly to replace a control board that is likely to once again break. I do not recommend this product.
Great for 6 months... Dec 28, 2011
By sung s m pak
The cooler worked great for the first 4-5 monhs.. closing onthe 6th month, the thermostat would change on its own from time to time. On the 7th month, everything went out.. no power. When I called Vinotemp, they told m to buy the control board which can be the problem, however, if it wasn't, ther are no refunds. They say that their warrnty is 3 months. 3 months!!1 for an appliance? never heard of that. Their customer service is garbage also..
Same problem as others...customer service was not very good either Dec 27, 2011
By Paul Rosenberg
I, too, called service @ VinoTemp. Waited on hold for 25 minutes. Confirmed with service that a new board is $47 + $15 shipping = $62.00. I bought mid-2009 from Best Buy for $108.00, so clearly out of their 90-day service window.
Probably best to just ditch it.
However, for you do-it-yourselfers, if you want to fix it, there is a link on their site with instructions.
See all 7 customer reviews on Amazon.com
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